Service and Repair.
Our Service Department is staffed with specialists who were factory trained in Germany Japan, United Kingdom and the United States of America and their combined experience of over forty years, enable us to provide an exceptionally high standard of technical services. Apart from repairs and maintenance of all the equipment we supply, we provide consultancy and training services for laboratories in the area of microscopy, advising on systems, methods and/or equipment for the greater efficiency and accuracy of operation of such facilities.
Our exclusive fungus treatment has proven to be invaluable throughout the Caribbean and other regions where the temperature is high and relative humidity is almost always above 60%. Under such conditions fungi develop on lenses like "Optical Cancer" deteriorating image quality and eventually damaging the optics. Our special treatment kills and removes fungi, then leaves a protective coating to inhibit re-growth. This service is provided not only for medical systems but also binoculars, telescopes and some photographic lenses. This service extends the life of your equipment without compromising quality thereby reducing overall expenditure on new purchases.
All service procedures performed are in accordance with the Manufacturer's recommendations and schedules, taking into account usage and environmental conditions. Such service to include where applicable:

- Pre-cleaning evaluation and inspection.
- General Cleaning
- Mechanical adjustment and testing all components for proper operation.
- Removal of old lubricant and re-lubrication with new appropriate lubricants.
- Detailed Optical Alignment and Optical Cleaning with fungus treatment.
- Check and adjust proper illumination technique where necessary.
- Electronic/ Electrical system calibration.
- Standard software upgrades and recommendations of technical bulletins.
- Output power/energy calibration.
- Replace parts that need changing due to natural usage for the instrument.
- Necessary repairs including replacement of defective components.
- Affix a service label with date and next service-due date.
- Complete final inspection and system test.

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